Decreased workforce cost by 5% and customer waiting times by optimal shift scheduling in airports

Workforce Optimization

WORKFORCE PLANNING AND OPTIMIZATION

Logistics planning


Workforce Optimization is a key application that many organizations simply miss out many times by underestimating the benefits of rigorous and analytical optimization. Shift patterns of working is seen in multiple industries with qualification and skill set requirements combining with the leave days. Most common examples would be at Airport / Airline operations, Call Center and Healthcare facilities. It is commonly observed that business practices are set up with one set of assumptions and rarely revisted to check if it is in sync with business requirements.


Another critical application related to workforce optimization is leave scheduling. When done correctly, the right shift scheduling and leave allocation solution can lead to a very high degree of employee satisfaction.


Increasingly companies are realizing that work life balance can contribute to non-monetary sources of satisfaction for employees. In this context, workforce optimization starts becoming a critical application as any operational application.



ORMAE provides experise solutions in optimizing workforce through building shift patterns and rosters meeting all skillset, seniority, leave requirements. Planners are able to visualize monthly rosters and allocate or swap assignemnts as per exceptions. Scenario generation capabilities and visualization solutions are provided to achieve transparency and full visbility with highest employee satisfaction.




Expertise Solutions


Image title  Optimizing manpower at airports with different skillset requirements


Image title Optimizing manpower at callcenter with different shifts and demands


Image title Optimal leave and manpower allocation for airline crew


Image title Scenario planner for future manpower skillset to meet operational targets



Optimizing Operations




Our expertise team provides value addition to senior management through software solutions with optimized rosters and manpower plans in the most optimial ways.